- BESTSELLERS
- NEW RELEASES
- BUNDLE
Featured collection
-
Super Hydrating MaskSuper Hydrating Mask
- Regular price
- £35.00
- Sale price
- £35.00 Sale
36 reviewsDescription
Benefits
Our Super Hydrating Mask’s advanced formula is the perfect recipe that hugs your skin, giving it a healthy, soft and natural glow. No matter the season, your skin feels softer and healthier, creating a natural looking glow.- Revives appearance
- Hydrates and protects
- Smooths and softens
- Creates a natural glow
Hydro Collagen Boosting SerumHydro Collagen Boosting Serum- Regular price
- £35.00
- Sale price
- £35.00 Sale
5 reviewsDescription
Benefits
Our Hydro Collagen Boosting Serum is a super enriched Hyaluronic Acid serum with Pro Vitamin B5 and added UV protection for glowing, youthful skin.- Rich in Hyaluronic Acid
- High in Vitamin B5
- Added UV Protection
- Creates a natural glow
Cleansing JellyCleansing Jelly- Regular price
- £20.00
- Sale price
- £20.00 Sale
3 reviewsDescription
Benefits
Our Cleansing Jelly combines mild cleansers and conditioners to gently yet effectively dissolve even the most stubborn of makeup leaving you with clean, soft and smooth skin free from all impurities.- Cleanses and conditions
- Removes stubborn makeup
- Leaves skin soft and smooth
- Removes impurities
Age Reverse Rich CrèmeAge Reverse Rich Crème- Regular price
- £35.00
- Sale price
- £35.00 Sale
4 reviewsDescription
Benefits
Our intensive Age Reverse Rich Crème formula made with Retinol, helps to reduce fine lines and even out skin tone, leaving thirsty skin feeling quenched all day long.- Reduces fine lines
- Evens out skin tone
- Hydrates skin
- Promotes a youthful appearance
Turmeric and Glycolic Radiance MaskTurmeric and Glycolic Radiance Mask- Regular price
- £30.00
- Sale price
- £30.00 Sale
8 reviewsDescription
Benefits
Our Turmeric and Glycolic Radiance Mask is the perfect formula to brighten and energise dull, tired looking skin, gently lifting away dead skin to instantly revive your complexion.- Brightens overall appearance
- Energises dull, tired skin
- Removes dead skin cells
- Revives complexion
New Release
-
Cleansing JellyCleansing Jelly
- Regular price
- £20.00
- Sale price
- £20.00 Sale
3 reviewsDescription
Benefits
Our Cleansing Jelly combines mild cleansers and conditioners to gently yet effectively dissolve even the most stubborn of makeup leaving you with clean, soft and smooth skin free from all impurities.- Cleanses and conditions
- Removes stubborn makeup
- Leaves skin soft and smooth
- Removes impurities
Age Reverse Rich CrèmeAge Reverse Rich Crème- Regular price
- £35.00
- Sale price
- £35.00 Sale
4 reviewsDescription
Benefits
Our intensive Age Reverse Rich Crème formula made with Retinol, helps to reduce fine lines and even out skin tone, leaving thirsty skin feeling quenched all day long.- Reduces fine lines
- Evens out skin tone
- Hydrates skin
- Promotes a youthful appearance
Turmeric and Glycolic Radiance MaskTurmeric and Glycolic Radiance Mask- Regular price
- £30.00
- Sale price
- £30.00 Sale
8 reviewsDescription
Benefits
Our Turmeric and Glycolic Radiance Mask is the perfect formula to brighten and energise dull, tired looking skin, gently lifting away dead skin to instantly revive your complexion.- Brightens overall appearance
- Energises dull, tired skin
- Removes dead skin cells
- Revives complexion
Bundles
-
The Super Glow BundleThe Super Glow Bundle
- Regular price
- £140.00
- Sale price
- £140.00 Sale
6 reviewsDescription
In This Bundle
Everything your skin needs to start your skincare journey from face wash, serum, face mask, face cream to makeup primer. Energizing dull skin, giving it radiance, and reviving your glow. Suitable for all skin types- Turmeric and Glycolic Radiance Mask 100ml
- Age Reverse Rich Crème 100ml
- Cleansing Jelly 125ml
- Hydro Collagen Boosting Serum 30ml
- Super Hydrating Mask 100ml
All our products are
CRUELTY
FREEGLUTEN
FREEPARABENS
FREEPHTHALATE
FREESULFATE
FREESUITABLE FOR
ALL SKIN TYPES
Still want to know more?
Head over to our FAQ’s and let us help you find your answer.
Your product's name SUPER NOURISHING HAIR GROWTH MASK - 215ML
Featured product
This area is used to describe your product’s details. Tell customers about the look, feel, and style of your product. Add details on color, materials used, sizing, and where it was made.- Regular price
- £19.99
- Sale price
- £19.99 Sale
Tax included.Product Information
- Hydrating Mask
- Boosting Serum
- Cleansing Jelly
- Rich Crème
- Radiance Mask
Super Hydrating Mask- Super Hydrating Mask
- Hydro Collagen Boosting Serum
- Cleansing Jelly
- Age Reverse Rich Crème
- Turmeric & Glycolic Radiance Mask
Super Hydrating Mask
- Overview
- Ingredients
- How to Use
OverviewOur Super Hydrating Mask’s advanced formula is the perfect recipe that hugs your skin, giving it a healthy, soft and natural glow. No matter the season, your skin feels softer and healthier, creating a natural looking glow.
- Increase blood flow to the skin.
- Improves skin elasticity and reduces wrinkles.
- 3-in-1 mask, primer & moisturiser.
- Improve uneven skin tone.
- Helps diminish dull skin.
- Keeps skin firm, smooth, plump, restores moisture and hydrates dry skin.
IngredientsAqua (Water), Caprylic/Capric Triglyceride (Fractionated Coconut Oil), Castanea Sativa (Chestnut) Seed Extract, Diheptyl Succinate, Capryloyl Glycerin/Sebacic Acid Copolymer, Mono Propylene Glycol, Butyrospermum Parkii (Shea) Butter, Cetearyl Alcohol, Niacinamide (Vitamin B3), Sodium Polyacryloyldimethyl Taurate, Hydrogenated Polydecene and Trideceth-10, Glycerin, Glyceryl Stearate, Parfum (Fragrance), Phenoxyethanol, Peg 150 Distearate, Hydrolysed Collagen, Phytosphingosine, Sodium Hyaluronate, Tocopheryl Acetate (Vitamin E), L-Arginine.
How to Use1 Using fingertips, apply a thin, even layer to a cleansed face.
2Gently massage and leave on for 10 minutes.
3 Rinse using a warm towel and gently pat dry face.
TIP: Can be used under makeup as a primer and moisturiser. Use Hydro Collagen Boosting Serum before applying for plump smooth skin.
Hydro Collagen Boosting Serum
- Overview
- Ingredients
- How to Use
OverviewOur Hydro Collagen Boosting Serum is a super enriched Hyaluronic Acid serum with Pro Vitamin B5 and added UV protection for glowing, youthful skin.
- Sulphate, cruelty & phthalate free.
- UV protection.
- Vitamin B5 keeps skin soft, smooth & healthy.
- Reduces fine lines and wrinkles.
- Reduces scarring & dark spots.
- Retains moisture.
IngredientsAqua, Glycerin, Propylene Glycol, Panthenol, Phenoxyethanol, Xanthan Gum, Sodium Hyaluronate, Sodium Benzoate, Carnosine, Citric Acid.
How to Use1 Gently massage 2 to 3 drops into cleansed skin.
2Follow with Age Reverse Rich Crème.
TIP: Can be used morning and evening.
TIP: Blow dry hair with your head upside down for added volume.
Cleansing Jelly
- Overview
- Ingredients
- How to Use
OverviewOur Cleansing Jelly combines mild cleansers and conditioners to gently yet effectively dissolve even the most stubborn of makeup leaving you with clean, soft and smooth skin free from all impurities.
- Vegan friendly & cruelty free.
- Eliminates surface oil & acne causing bacteria.
- Removes dirt, oil, and makeup.
- Helps prevent flare-ups.
- Suitable for All Skin Types.
- Skin looks visibly healthier.
IngredientsAqua, Sodium Lauroyl Methyl Isethionate, Cocamidopropyl Betaine, Lauryl Glucoside, Sodium Chloride, Sodium Methyl Isethionate, Phenoxyethanol, Sodium Lauroyl Isethionate, Sodium Benzoate, Polyquaternium-7, Lauric Acid, Zinc Laurate, Trisodium Ethylenediamine Disuccinate, Citric Acid, Parfum, Sodium Laurate.
How to Use1 Squeeze small amount onto fingertips.
2Gently massage onto wet or dry skin.
3 Rinse well and pat dry.
TIP: To create a lather, add water. Follow with Hydro Boosting Collagen Serum and Age Reverse Rich Crème.
Age Reverse Rich Crème
- Overview
- Ingredients
- How to Use
OverviewOur intensive Age Reverse Rich Crème formula made with Retinol, helps to reduce fine lines and even out skin tone, leaving thirsty skin feeling quenched all day long.
- Increases in skin cell & collagen production.
- Reduces the appearance of fine lines and wrinkles.
- Tightens skin leaving it smoother, fresher & plumper in appearance.
- Unclogs pores and helps with mild exfoliation.
- Vegan friendly & cruelty free.
- Evens out skin tone.
IngredientsAqua, Stearic Acid, Glycerin, Vaccinium Macrocarpon Seed Oil, Cetyl Alcohol, Theobroma Cacao Seed Butter, Dimethicone, Phenoxyethanol, Ammonium Acryloyldimethyltaurate/vp, Parfum, Aloe Barbadensis Leaf Juice, Triticum Vulgare Germ Oil, Panthenol, Carnosine, Retinyl Palmitate, Caprylic/Capric Triglyceride, Citric Acid, Tocopherol, Potassium Sorbate, Sodium Benzoate.
How to Use1 Squeeze small amount onto fingertips.
2 Using an upwards circular motion massage into face and neck.
3 Continue circular massage until fully absorbed.
TIP: Can be used day and night.
Turmeric and Glycolic Radiance Mask
- Overview
- Ingredients
- How to Use
OverviewOur Turmeric and Glycolic Radiance Mask is the perfect formula to brighten and energise dull, tired looking skin, gently lifting away dead skin to instantly revive your complexion.
- Brightens and promotes anti-ageing.
- Reduces hyperpigmentation and acne.
- Rich in antioxidant, antimicrobial and anti-inflammatory properties.
- Vegan friendly & cruelty free.
- Protects against environmental damage.
- Boost natural collagen production.
IngredientsAqua, Kaolin, Curcuma Longa Root Powder, Bentonite, Simmondsia Chinensis Seed Oil, Cetyl Alcohol, Vaccinium Macrocarpon Seed Oil, Glycolic Acid, Polysorbate 20, Phenoxyethanol, Citrus Aurantifolia Peel Oil Distilled, Citrus Limon Peel Oil, Xanthan Gum, Sodium Hydroxide.
How to Use1Using fingertips, apply a thin, even layer to a cleansed face.
2Allow to dry for 10 minutes.
3Rinse with warm water, massaging in a circular motion.
TIP: Alternatively, use a wet muslin cloth or cotton pad soaked in water to remove. Finish with Hydro Collagen Boosting Serum or Super Hydrating Mask.
WHAT OUR CUSTOMERS SAY
Of users noticed healthier skin after using Glowlixir
Of users stated they would use Glowlixir products again
Said that their skin looked better after using Glowlixir
*Results taken from a group of 100 people with different skin types who took Glowlixir for 3 months.
- Terms & Conditions
- Privacy Policy
- Refunds & Shipping
Terms & Conditions
Glowlixir Ltd (Unit 5 Cunningham Court, Lions Drive, Blackburn BB1 2QX)and their associate partners provide their services to you provided following compliance with the following terms, also known as terms and conditions (Terms of Use). You accept and agree to these Terms by accessing and perusing this website. If you disagree with the Terms of Use, we advise you to discontinue the use of this website.
Glowlixir Ltd is a UK-registered company (12120072). Our Contact details can be found listed under the 'Contact Us’ section of the Site. Glowlixir Ltd reserves the right to alter or change these terms without giving prior notice, and it is the website user’s job to review any changes should they be made. You should carefully check this section before purchasing any product through this website. The last time these Terms and Conditions were altered was on the 18th November, 2021.
Our products are sold via the following distribution and fulfilment centres;
MIE Distribution,
Unit 11 Elder Court,
Lions Drive,
Blackburn,
BB1 2QX
Accessing, browsing, or otherwise using this Site indicates a complete and disclosed Agreement to ALL the Terms and Conditions in this Agreement, so please read this Agreement carefully before proceeding or purchasing.
General
You warrant and constitute that you are at least 18 years of age or are visiting the website under the supervision and guidance of a parent or guardian.
Subject to the T&Cs of this Agreement, we hereby grant you a limited, revocable and non-exclusive license to access and peruse the website by displaying it on your browser for the purpose of shopping and purchasing personal items sold on the Site and not for any commercial use or usage of behalf of any third party, unless explicitly discussed and negotiated with us in advance and prior to sale.
Usage of this platform, except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, modify, reverse-engineer, disassemble or otherwise exploit this Site or any section of it unless permitted by us prior to writing. You may not use any of the information provided on this Site to benefit another business, commercial or personal unless explicitly permitted through us. We reserve the right to refuse service, terminate and delete accounts and/or cancel orders at its discretion, including, without limitations, if we believe that the consumer conduct violates applicable laws or is harmful to our interests.
You shall not distribute, upload to, or otherwise publish or edit via this website any existing content, shared information or any other material that (1) violates or infringes the copyrights, trademarks, or any other commercial misuse of material for monetary or personal gain, or proprietary rights of any individual (2) Threatening, defamatory, indecent, pornographic, homophobic, transphobic or racist comments will not be tolerated and could give rise to any civil or criminal liability under the United Kingdom jurisdiction, or international law, which could lead to prosecution and imprisonment and (3) includes any viruses, traps or trojan horses or any other harmful software or coding properties.
Content shared on this platform is solely for informational purposes. You are responsible for consulting a licenced General Practitioner or qualified healthcare professional for advice, diagnosis, and treatments for any health-related conditions. Reviews, comments, and opinions expressed on this Site are individual expressions and may not reflect our opinions.
You may be assigned a password and account identification to enable access to and use certain portions of this Site. Each time you use a password or ID, you will be deemed to be authorised to access and use the Site in a manner following the Terms and Conditions of this Agreement. We have no obligation to investigate the authorisation or source of any such access to the Site. You will solely be in this account and solely responsible for all access. Use this Site by anyone using the password and ID originally signed to you whether such access is authorised by you, including and without any limitations, all communication and transmissions through such access or use. Security and confidentiality are your responsibility.
Reviews, Expressions or Opinions
Except as otherwise stated in this Agreement or on the website, anything that you choose to submit or post to the Site or any of its affiliate platforms, including without limitations, comment reviews, photographs, testimonials, techniques, questions, commentary, or any other content, is and will be treated as non-confidential. We shall have royalty-free, international, irrevocable, and transferable rights to use under the Fair Usage Act. This content can be copied, distributed, published, adapted, and transmitted by any means we deem fit. All Review style content left by customers shall automatically become our exclusive property and shall not be returned to you unless agreed upon by us.
Additionally, when you post this content style to the Site, you grant permission and the right to use that name submitted with the content. You warrant and understand that this is fair usage, and should the name be required for usage, it is now our property to do so. This usage will not result in any harm or infringement for the third party unless it breaks T&C's conduct, as previously stated. Should we see fit, we can edit or remove any submissions for any reason and at any time.
Intellectual Property
All copywriting, text, photographs, buttons, video/audio clips, animations, and any other display (collectively 'Our Content') belongs exclusively to Glowlixir Ltd and our affiliates. The content's assembly, construction, and arrangement through this website belong solely to Glowlixir Ltd and our affiliates. This also includes software, content compilation, and other means of marketing via Glowlixir Ltd. This is all protected by the United Kingdom and International Copyright Laws. Glowlixir, #SKINLIKESUMMER (design), logo, colour scheme, slogan and trade or words are all copyrighted to Glowlixir Ltd. The use of any of this content without permission from us in writing is strictly prohibited. You may not use any of this content or information without directly consulting us and gaining written authorisation to do so. Failure to comply with this protocol can and will lead to legal action.
Ordering and Purchasing
Corona Virus Update & BREXIT-
Local deliveries can take up to 30 days due to Courier staff shortages.
International deliveries may take longer due to flight restrictions in certain countries. Please check with your local post office before placing your order. We do not have any control over this.
When purchasing from our Site, you must closely follow the instructions on the Site as to how to carry out the order and to make changes to your future order before you submit and purchase. The product's price will be shown in the Cart before check-out and can only be altered via a valid code or affiliate link. The price advertised includes VAT for any conversion rates and currencies. You will pay for the product in full via a debit or credit card, PayPal, or Klarna assist; however, no shipment will be processed until payment is made. Failure to retrieve payment will result in a cancellation, and the order will not be authorised.
If you are asked for details from card payment, you must be fully entitled to use that card and account. Said card must have sufficient funds to cover the proposed price/payment to us. You undertake that all details provided to us for purchase will be correct, that the credit/debit card or account used is your own, and that there is sufficient funding for the product in the desired payment method. We reserve the right to obtain validation of your payment details before providing you with the product. When you place an order on the Site, you agree to the latest Terms and Conditions at the date of order submission. It is your responsibility to review and comply with the present T&Cs.
We are only obligated to supply your order with success once it has been accepted via your chosen payment method. Unless you receive an email letter or acknowledgement of order acceptance, the charge is void and does not constitute the Confirmation Order. In your confirmation email letter/acknowledgement, you will receive an order reference number with details of your purchase. We advise that you keep this email for confirmation should any issues arise. After successful payment and confirmation of the order, a contract will be legally bound in which we must supply the product you have ordered. When the order has been successfully reviewed, you will receive a dispatch email with a link to track your order via the Site. This will have a unique track number, so it is advised to keep this email. Should any shipping issues arise, contact info@glowlixir.com , and any queries or concerns will be dealt with there.
Standard UK shipping is £6.00. The estimated delivery time in the UK is 5-7 working days. UK express shipping is £12 and can take 1-2 working days. International Express delivery is based upon country, and please refer to the shipping policy for price and delivery times. This is subject to change if/when we see fit. Please keep up to date with T&Cs for more shipping information.
We are not liable for international orders where you are charged a customs fee, as your home country regulates this.
Your duty and responsibility are to ensure you track your delivery once despatched and ensure you collect your item. You will be provided with a tracking number via email. Couriers will provide you with alternative arrangements if your initial delivery is unsuccessful. It is your responsibility to ensure you contact your local courier and make arrangements for safe delivery. If you have not collected your item beyond the holding period, this varies from courier to courier; it will be returned to us. If your order has been missed and redelivery has been arranged and missed for a second time, it will be returned to us. If a re-delivery is needed, this will be chargeable.
Items returned to our fulfilment centre beyond the holding period are deemed refundable. However, due to unwanted shipping costs, you will be debited the shipping costs from your refund to cover this.
Product Faults/Manufacturers Defects
We want you to have the best experience possible, so we will replace damaged products if you return them within 30 days of purchase. Please get in touch with us at: info@glowlixir.com to find out how to send these products back to the nearest fulfilment/distribution centre, and we will process the replacement after we receive this.
Please note that we will only replace any damaged products sent out due to damages caused by our fulfilment centre. We have a rigorous inspection process to ensure you receive our product in the best condition. We are not liable for any damages caused by external couriers; this does not require a refund, and we advise you to contact your local courier if this occurs.
Contract Terminations
In addition to any other legal or acquisitional purposes, we may, without prior notice, terminate your Agreement and revoke any/all your rights granted under this Agreement. Upon said termination, you will immediately cease all access to and usage of the Site. Additionally, in any other scenario we deem to break the contract, T&Cs will immediately revoke all password and account identification issued. You will be denied access to and use within the Site as a whole.
International Access
International orders may be subject to a customs charge, and please check with your country's guidelines and customs regulations. We cannot be held liable for paying these charges.
This website operates and is accessible from anywhere in the world. There are no issues with shipping internationally to any country, so we are available everywhere. Please allow more time for international orders to arrive. This being said, you are responsible for your local laws and comply with the regulations of your residency. We are not liable for this, so you must research this for yourself before purchasing a product. Once the product is shipped internationally and you receive a dispatch email, it is no longer our product to track. You are responsible for overseeing via the tracking email and unique track number.
Allergens
Ingredients are clearly labelled on the product, so any allergens or reactions caused are not a liability to the company. It is liable to yourself. Please see the ingredients list for a thorough analysis of our ingredients and discuss with your dermatologist/qualified healthcare provider before purchase.
Links
This website could contain links to other internet sites owned and operated by third parties. You acknowledge that we are not responsible for the operation or content located via these sites. We are a unique brand and care about our customers, so if you feel any content could be considered owned by someone else, please get in touch with info@glowlixir.com with your concerns.
Our Address
Please send any questions or comments regarding this website to Glowlixir Ltd (Unit 5 Cunningham Court, Lions Drive, Blackburn BB1 2QX).
Anomalies
Skin is unique, and every person has a different skin type, so the results may vary from customer to customer. While Glowlixir has a top-of-the-range formula and 94% of current users support the brand, we will not be held responsible for results being sub-par to expectations, and this does not deem a refund.
Privacy Policy
This privacy policy applies between you, the User of this Website and Glowlixir Ltd, the owner and provider of this Website. Glowlixir Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions.
Please read this privacy policy carefully.
DEFINITIONS AND INTERPRETATION
In this privacy policy, the following definitions are used:
Data
collectively all information that you submit to Glowlixir Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies
a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws
any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR
the General Data Protection Regulation (EU) 2016/679;
GLOWLIXIR LTD , or us
GLOWLIXIR LTD , a company incorporated in England and Wales with registered number 11678751 whose registered office is at 'Unit 5 Cunningham Court, Lions Drive, Blackburn BB1 2QX'.
UK and EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you
any third party that accesses the Website and is not either (i) employed by GLOWLIXIR LTD and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to GLOWLIXIR LTD and accessing the Website in connection with the provision of such services; and
Website
the website that you are currently using, glowlixir.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
In this privacy policy, unless the context requires a different interpretation:
the singular includes the plural and vice versa;
references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
a reference to a person includes firms, companies, government entities, trusts and partnerships;
"including" is understood to mean "including without limitation";
reference to any statutory provision includes any modification or amendment of it;
the headings and sub-headings do not form part of this privacy policy.
SCOPE OF THIS PRIVACY POLICY
This privacy policy applies only to the actions of GLOWLIXIR LTD and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, GLOWLIXIR LTD is the "data controller". This means that GLOWLIXIR LTD determines the purposes for which, and the manner in which, your Data is processed.
DATA COLLECTED
We may collect the following Data, which includes personal Data, from you:
name;
contact Information such as email addresses and telephone numbers;
demographic information such as postcode, preferences and interests;
IP address (automatically collected);
in each case, in accordance with this privacy policy.
HOW WE COLLECT DATA
We collect Data in the following ways:
data is given to us by you;
data is received from other sources; and
data is collected automatically.
DATA THAT IS GIVEN TO US BY YOU
GLOWLIXIR LTD will collect your Data in a number of ways, for example:
when you contact us through the Website, by telephone, post, e-mail or through any other means;
when you register with us and set up an account to receive our products/services;
in each case, in accordance with this privacy policy.
DATA THAT IS RECEIVED FROM THIRD PARTIES
GLOWLIXIR LTD will receive Data about you from the following third parties:
Facebook;
Hotjar;
Google ;
DATA THAT IS COLLECTED AUTOMATICALLY
To the extent that you access the Website, we will collect your Data automatically, for example:
we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".
OUR USE OF DATA
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
internal record keeping;
improvement of our products / services;
transmission by email of marketing materials that may be of interest to you;
contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
in each case, in accordance with this privacy policy.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:
soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.
if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.
When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may use your Data to show you GLOWLIXIR LTD adverts and other content on other websites. If you do not want us to use your data to show you GLOWLIXIR LTD adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed "Cookies" below).
WHO WE SHARE DATA WITH
We may share your Data with the following groups of people for the following reasons:
our employees, agents and/or professional advisors - to optimise the customer journey and online experience. ;
third party service providers who provide services to us which require the processing of personal data - To ensure a seamless e-commerce service with full regulatory checks. ;
third party payment providers who process payments made over the Website - To ensure a seamless e-commerce service with full regulatory checks. ;
in each case, in accordance with this privacy policy.
KEEPING DATA SECURE
We will use technical and organisational measures to safeguard your Data, for example:
access to your account is controlled by a password and a user name that is unique to you.
we store your Data on secure servers.
We are certified to ISO 27001. This family of standards helps us manage your Data and keep it secure.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@glowlixir.com.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
DATA RETENTION
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
YOUR RIGHTS
You have the following rights in relation to your Data:
Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase - the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
Right to data portability - the right to request that we move, copy or transfer your Data.
Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@glowlixir.com.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
LINKS TO OTHER WEBSITES
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
CHANGES OF BUSINESS OWNERSHIP AND CONTROL
GLOWLIXIR LTD may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of GLOWLIXIR LTD. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
COOKIES
This Website may place and access certain Cookies on your computer. GLOWLIXIR LTD uses Cookies to improve your experience of using the Website and to improve our range of products. GLOWLIXIR LTD has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling GLOWLIXIR LTD to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
This Website may place the following Cookies:
Type of Cookie
Purpose
Analytical/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Targeting cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find a list of Cookies that we use in the Cookies Schedule.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
GENERAL
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
CHANGES TO THIS PRIVACY POLICY
GLOWLIXIR LTD reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
You may contact GLOWLIXIR LTD by email at info@glowlixir.com.
ATTRIBUTION
This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk).
03 July 2019
COOKIES
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
Analytical/performance
We use the following analytical/performance cookies:
Description of Cookie
Purpose
Facebook Pixel
Track purchases
Targeting
We use the following targeting cookies:
Description of Cookie
Purpose
Refunds & Shipping
Shipping Costs:
Country
Shipping Cost
United Kingdom,
£6.00 OR Free on orders over £70
United Kingdom,
Express Shipping (before 12pm)
£12.00
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic,
Denmark, Estonia, Finland, France,
Germany, Gibraltar, Greece, Greenland,
Hungary, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Monaco, Montenegro,
Netherlands, Poland, Portugal, Romania,
Slovakia, Slovenia, Spain, Sweden, Andorra, Austria, United States, Canada, Australia, New Zealand£15 OR Free on orders over £90
United Arab Emirates
£15.00
Vietnam, Bahrain, Brunei, China, Hong Kong,
Indonesia, Lebanon, Malaysia, Oman,
Philippines, Singapore, South Korea, Thailand,
Azerbaijan, Bangladesh, Bhutan,
British Indian Ocean Territory, Cambodia,
Christmas Island, Cocos (Keeling) Islands, Japan,
Kyrgyzstan, Lao People's Democratic Republic,
Macao, Maldives, Mongolia, Myanmar, Nepal,
Korea, Democratic People's Republic Of,
Palestinian Territory, Occupied, Sri Lanka,
Taiwan, Tajikistan, Turkmenistan, Uzbekistan, Yemen£30.00
Norway, Switzerland, Israel
£15.00
Morocco,
Saudi Arabia, India, Kuwait, Egypt,
Jordan, Qatar, Ukraine£30.00
Rest of World
£30.00
Estimated Delivery Times:
*Our delivery times may vary. Once your order has been accepted, please allow 1-3 working days for your order to be processed by our warehouse.
When your package has been shipped and receiving your shipping confirmation email, please allow the necessary delivery time. You can find the delivery time relevant to you listed in the table below:Country
Delivery Time
United Kingdom
5-7 working days
Express shipping will be next day delivery before 12pm
Vietnam, Bahrain, Brunei, China,
Hong Kong, Indonesia, Lebanon, Malaysia,
Oman, Philippines, Singapore,
South Korea, Thailand, Azerbaijan,
Bangladesh, British Indian Ocean Territory,
Bhutan, Cambodia, Christmas Island,
Cocos (Keeling) Islands, Japan, Kyrgyzstan,
Lao People's Democratic Republic,
Macao, Maldives, Mongolia, Myanmar, Nepal, Korea,
Democratic People's Republic Of,
Palestinian Territory, Occupied, Sri Lanka,
Taiwan, Tajikistan, Turkmenistan, Uzbekistan, Yemen10-15 working days
Australia, New Zealand, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic,
Denmark, Estonia, Finland, France,
Germany, Gibraltar, Greece, Greenland,
Hungary, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta,
Monaco, Montenegro,
Netherlands, Poland,
Portugal, Romania, Slovakia, Slovenia,
Spain, Sweden, Andorra, Austria10-15 working days
United States & Canada
10-15 working days
Norway, Egypt, India, Jordan, Kuwait,
Morocco, Qatar, Saudi Arabia10-15 working days
Switzerland, United Arab Emirates, Israel, Ukraine
10-15 working days
Rest of World
10-15 working days
All shipping costs are displayed at checkout before payments are made, and shipping costs will vary based on the volume ordered. Depending on your banking provider, all prices are shown in UK GBP and may be billed in your local currency.
The total of your order as displayed on the checkout does not include any additional duties required. The carrier, prior to delivery, will inform you of any other duties if required.
Orders outside of the UK and some EU countries may incur customs fees and be charged upon the package reaching your destination country.
Glowlixir , has no control over customs and import tax, and we can't tell you exactly how much you will be charged as customs, and import tax varies widely depending on the country you are situated in.
You, as the customer, are liable for all import duties, customs, and local sales taxes levied by the country you reside in; payment of these fees is necessary to release your order from customs.
RETURNS
If you receive a damaged or broken product, we will happily replace them within 30 days of purchase, please see Terms and Conditions and refer to Product Faults/Manufacturers Defects. Contact info@glowlixir.com and our team will inform you of the process of sending damaged products back to our distribution centre. Once we have received your return, we will process your replacement.
REFUND POLICY
We offer a 100% money back guarantee for requests within 14 days of receiving your goods. You have another 14 days to return the goods once you’ve notified our team at info@glowlixir.com. Used and opened products will not qualify for any refund. Refunds can take up to 14 working days from receiving our products back. Once your return is received it will be inspected by our team. You will need to send the products via tracked delivery and it will need to include your name and order number within your return and sent in the original packaging. Please email info@glowlixir.com once the tracking is showing as delivered along with the tracking details.
We cannot refund any item if:
It is not in its original condition, is damaged or missing parts for reasons not due to our error
It is returned more than 14 days after delivery.
Any items you return back to us at your own accord and these become lost in transit and never reach our Returns department we hold no responsibility for.
Any orders received by our Returns department which does not include a note outlining your name, order number, reason for return and product name and quantity being returned otherwise we will not know this is your return.Returns Address
Glowlixir Ltd
Unit 5 Cunningham Court,
Lions Drive,
Blackburn
BB1 2QXFAQS
Do your products have expiration dates?Yes, please check the base of all products which will give you the expiration date. All our products can be used within 12 months of opening, we recommend keeping the products out of direct sunlight.My order hasn’t arrived yet. Where can I track this?Please email info@glowlixir.com with your confirmation email number and we will be glad to assist you.Does Glowlixir ensure product safety testing?One of our top priorities here at Glowlixir is providing consumer safety and ensuring healthy ingredients for the best result. We have rigorously worked with industry leading experts to ensure the safety of the product without harming any animals and of course, keeping our ingredients natural and effective.My product has arrived damaged. What can I do?In the case of damaged products please take photos and make note of this immediately. Email info@glowlixir.com with your order number and the above details and we will investigate and provide you with a satisfactory solution.Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device
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